I am not able to send a protected pdf.

New Here ,
Feb 08, 2021 Feb 08, 2021

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Every time I try to send a protected pdf if gives me a "timed out" message???

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Explorer ,
Mar 07, 2021 Mar 07, 2021

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Hi  Virginia5FAB,

 

 

Restart your mobile device and try to open a different PDF and check if you are getting the error message.

 

Could you help me with some details to understand your issue in a better way:

 

Is it specific to one PDF or with all the PDF files?

Is it a Android or IOS and what is the version of the OS installed?

Is it a PDF form or PDF with text?

Try to install the latest version of Adobe Reader Mobile app.

 

Let me know how it works at your end.

 

Regards,

Ria

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