Highlighted

I can no longer open my ebooks in Adobe acrobat

New Here ,
Dec 21, 2016

Copy link to clipboard

Copied

I can not longer open my ebooks from dawson era in Adobe acrobat since the last update, keep getting the message: Access to this document is restricted by this remote server: drm.dawsonera.com. however, a secure connection to the server could not be established. Please make sure that the server is using secure SSL.

Has anyone seen this problem?

TOPICS
iOS

Views

695

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I can no longer open my ebooks in Adobe acrobat

New Here ,
Dec 21, 2016

Copy link to clipboard

Copied

I can not longer open my ebooks from dawson era in Adobe acrobat since the last update, keep getting the message: Access to this document is restricted by this remote server: drm.dawsonera.com. however, a secure connection to the server could not be established. Please make sure that the server is using secure SSL.

Has anyone seen this problem?

TOPICS
iOS

Views

696

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 21, 2016 0
Adobe Employee ,
Dec 26, 2016

Copy link to clipboard

Copied

Hi RJC19​,

This is due to Apple's requirement for all apps in the App Store to enable a security feature called App Transport Security (ATS).  It forces an app to connect to web services over an HTTPS connection rather than HTTP.

Supporting App Transport Security - News and Updates - Apple Developer

https://9to5mac.com/2016/06/15/ats-https-ios-apps/

The deadline for the ATS requirement has been extended.

Apple extends developer deadline for mandatory App Transport Security support | ZDNet

However, all iOS and Mac desktop apps need to comply with the ATS requirement sooner than later.  ebooks publishers providing web services are no exception.

Would you please contact the Customer Support of the ebooks publisher ('dawson era') to switch to use their web services over a secure HTTPS connection?

Thank you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 26, 2016 0