i just subscribed to Adobe mobile service and for some reason when i have the document and request to 'convert to pdf' up comes the subscribe bar when i hit it says you are subscribed. it will not convert any document. So I've wasted $9.99 gor this month. I have concelled the 'subscription' but have it toll 2-8-17 sp o still should be snle to convert but nothing. Horrible service!