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I've been paying for Adobe Export PDF for years and I'm rejected. Syaing I'm using a free version... and I'm asked to to buy a service. I've not been able to contact support.
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I moved your post over from the poorly named "Using the Community" forum, which is for getting help using this forum system, to a better forum.
I hope this helps. Best of luck to you.
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Sorry. I'm just lost (and frustrated). Searching for help for hours.