I found a error when I login with abode ID

New Here ,
Aug 02, 2018

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I found a error when I login with abode ID!

Access Denied

I want to know what can I do for success

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1 Correct Answer

Adobe Employee , Aug 22, 2018
MeenakshiNegi Adobe Employee , Aug 22, 2018
Hi 丁竹,Sorry for the delay in response.I have checked your account with the email address that you used to sign-in into the Forums.The Adobe ID that you are using is registered from China. The Acrobat.com services are not available in your Geolocation i.e. China.This is why you are getting the access denied message/error.Regards,Meenakshi

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Adobe Employee ,
Aug 22, 2018

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Hi 丁竹,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

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