I have created a PDF form with picture attachment field, but it doesn't work on iPhone

New Here ,
Jun 20, 2018

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I have created a simple one page PDF form using Acrobat Pro, with a few basic fields, a picture attachment field, and a submit via email field (action > mailto:joe@bob.com).

The form works fine on a PC. The basic fields, the attachment field, and the submit button all work correctly. However, when opened on an iPhone, only the basic fields work. The picture attachment field does not work, neither does the submit button.

I've opened it in different ways on the iPhone and tried several times. I have the actual Acrobat Reader app and also the Fill and Sign app installed on my iPhone. I've tried it different ways using those apps. Nothing I've tried works.

Any ideas?

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1 Correct Answer

Adobe Employee , Jun 20, 2018
MeenakshiNegi Adobe Employee , Jun 20, 2018
Hi Adeyhimi, As you are trying to add an image to the form field in the PDF form, sorry to say that this functionality is not supported on the mobile application.You may try the workaround provided in this forum link How to insert a photo into an image field within an acrobat form on an iPad.Check if that works for you.The submit button to send a form to an email do work in the mobile application.Please take help of the steps mentioned here Setting action buttons in PDF forms, Adobe Acrobat to c...

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Adobe Employee ,
Jun 20, 2018

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Hi Adeyhimi,

As you are trying to add an image to the form field in the PDF form, sorry to say that this functionality is not supported on the mobile application.

You may try the workaround provided in this forum link How to insert a photo into an image field within an acrobat form on an iPad.

Check if that works for you.

The submit button to send a form to an email do work in the mobile application.

Please take help of the steps mentioned here Setting action buttons in PDF forms, Adobe Acrobat to create a submit button.

When you add action to the submit button, please make sure that there is no space in between "mailto:abc@abc.com".

If you still an experience with the submit button, please share the exact steps you do to create the button.

Let us know if you need any help.

Regards,

Meenakshi

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