Highlighted

I need help regarding my refund request

New Here ,
Sep 05, 2020

Copy link to clipboard

Copied

I wasn't able to cancel my subscription on time two days ago. I reached out to Google for refund but they told me that the payment was already transferred to Adobe and they should be the one to assist me regarding my refund request. They also gave me a transaction ID to track my payment. I sent an email to acrobat-android-support but I heard nothing from them yet so, I tried to talk to live chat about it. Then I was told that Google was the one that should cancel and refund my subscription. I talked to Google again and they insist that it's the developer's job to handle refunds. What should I do? I want my money back. 

TOPICS
Android, Cancel subscription

Views

34

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

I need help regarding my refund request

New Here ,
Sep 05, 2020

Copy link to clipboard

Copied

I wasn't able to cancel my subscription on time two days ago. I reached out to Google for refund but they told me that the payment was already transferred to Adobe and they should be the one to assist me regarding my refund request. They also gave me a transaction ID to track my payment. I sent an email to acrobat-android-support but I heard nothing from them yet so, I tried to talk to live chat about it. Then I was told that Google was the one that should cancel and refund my subscription. I talked to Google again and they insist that it's the developer's job to handle refunds. What should I do? I want my money back. 

TOPICS
Android, Cancel subscription

Views

35

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 05, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Sep 06, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 06, 2020 0