I paid however it will not respond to converting a PDF to excel
What did you pay for?
Reader, where you posted, is FREE and is only to read an existing PDF, not create one
Adobe ExportPDF (1 year)
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Subscription Adobe ExportPDF
App Adobe Acrobat Reader: View, Create, & Convert PDFs
Content Provider Adobe Systems, Inc.
Date of Purchase Jul 26, 2017
Duration 1 year
Payment Method Visa .... 6543
Your subscription will renew at $23.99 unless you cancel by Jul 25, 2018.
To learn more or cancel, review your subscription <https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/manageSubscriptions?mt=8&familyId=485143>.
The App Store team