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I’ve a Mac and a windows computer, bought adobe for Mac and tried to buy for windows - not possible?

New Here ,
Dec 10, 2019

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I bought adobe for Mac, bought also one for my windows computer but was told that I'm not allowed to buy two programs for one household.

Please give me options how to use adobe acrobat for my Mac and for a windows computer in ONE family. I'm astonished a little bit.

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General troubleshooting, Install update and subscribe

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I’ve a Mac and a windows computer, bought adobe for Mac and tried to buy for windows - not possible?

New Here ,
Dec 10, 2019

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I bought adobe for Mac, bought also one for my windows computer but was told that I'm not allowed to buy two programs for one household.

Please give me options how to use adobe acrobat for my Mac and for a windows computer in ONE family. I'm astonished a little bit.

TOPICS
General troubleshooting, Install update and subscribe

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58

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Dec 10, 2019 0
Most Valuable Participant ,
Dec 10, 2019

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What exactly did you buy ("Adobe" could be quite a lot of things, and Acrobat Reader Mobile isn't for Mac or Windows)? Please give the exact name of the product or subscription, as it works differently depending on your product and whether it is permanent license or subscription. 

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Dec 10, 2019 0
New Here ,
Dec 10, 2019

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Sorry, it’s
Adobe Acrobat Pro 2017 Student und Teacher Windows Online - for two different computers

Henry W. Kosak
Sent from my iPad

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Dec 10, 2019 0
Most Valuable Participant ,
Dec 10, 2019

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Ok, so it's a perpetual license. (Well, until it stops working). This is indeed for either Windows or Mac, but not both. (Subscriptions are different).

 

I haven't heard of any restriction, but it might be related to the student status. Who or what is telling you, one program per household?

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