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Impossible to download update on my IPhone 6+.
Automatic and manual action don't work...
Who knows how to do ?
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Hi,
Would you please describe your problem in more details?
Does your iPhone 6+ use Wi-Fi or Cellular Data to download apps from the App Store? Can you download any other apps?
Please launch the App Store app on your iPhone 6+ and search for "Adobe Acrobat".
Which icon do you see for Adobe Acrobat Reader?
(a) GET icon
(b) OPEN icon
(c) Cloud icon with down-arrow
What happens when you try to download the app? Do you see an error message?
If app installation gets stuck, please take a look at the FAQ document to see if it helps.
How to fix iPad/iPhone apps getting stuck while installing updates from the App Store
Please let us know what you find.
Thank you.
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Hi,
Would you please describe your problem in more details?
Does your iPhone 6+ use Wi-Fi or Cellular Data to download apps from the App Store? Can you download any other apps?
Please launch the App Store app on your iPhone 6+ and search for "Adobe Acrobat".
Which icon do you see for Adobe Acrobat Reader?
(a) GET icon
(b) OPEN icon
(c) Cloud icon with down-arrow
What happens when you try to download the app? Do you see an error message?
If app installation gets stuck, please take a look at the FAQ document to see if it helps.
How to fix iPad/iPhone apps getting stuck while installing updates from the App Store
Please let us know what you find.
Thank you.
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Hi,
TY for your answer, but it seems OK now. I stopped my IPhone and I put it on again. All applications download.
François