iOS 12 bêta issues

New Here ,
Jun 14, 2018 Jun 14, 2018

Copy link to clipboard

Copied

Hi,

It seems the app is not optimised for iOS 12 recently released by apple. I actu cannot open any document with Adobe reader. I do not even see my cloud documents neither the local ones. I tried to delete and reinstall the app in vain.  I need a help for that please.

Regards

TOPICS
iOS

Views

1.1K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Jul 24, 2018 Jul 24, 2018
Hi almamyg58226493, tianj43780836​, We just released Acrobat Reader 18.07.30 to the App Store on July 23, 2018.This version contains the fix for the display glitch that occurred only on iOS 12 Beta.  All of your existing documents should reappear in Recent, Local, Document Cloud, and Dropbox.Please let us know if it works for you.Sorry for the inconvenience caused.

Likes

translate

Translate

Translate
New Here ,
Jun 14, 2018 Jun 14, 2018

Copy link to clipboard

Copied

Yes, I met the same problem. After upgrading to IOS 12, I could not find pdf files both local and docume cloud via acrobat reader app. However, i can see my documents stored on document cloud via login my adobe account from chrome. It looks like app. is not compatible to IOS 12 released by apple! Please help to fix this bug, thanks a lot!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 14, 2018 Jun 14, 2018

Copy link to clipboard

Copied

One more thing: I did not do uninstall and reinstall app. job. just upgrading IOS12, all the pdf files cannot be found, both local and on sever. Thanks!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Jun 14, 2018 Jun 14, 2018

Copy link to clipboard

Copied

iOS 12 has not been released by Apple. You should let them know about this problem with their beta. Aren't betas fun!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 21, 2018 Jul 21, 2018

Copy link to clipboard

Copied

Hi almamyg58226493, tianj43780836,

Please see my response to the same problem with Acrobat and iOS 12 Beta in the following forum thread.

Re: Documents disappeared

Sorry for the inconvenience.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 24, 2018 Jul 24, 2018

Copy link to clipboard

Copied

Hi almamyg58226493, tianj43780836​,

We just released Acrobat Reader 18.07.30 to the App Store on July 23, 2018.

This version contains the fix for the display glitch that occurred only on iOS 12 Beta.  All of your existing documents should reappear in Recent, Local, Document Cloud, and Dropbox.

Please let us know if it works for you.

Sorry for the inconvenience caused.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines