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IOS Acrobat Scrolling Problem

New Here ,
Sep 25, 2019

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After I updated ios app I have scrolling problems. First of all scrolling is very slow. Secondly, while I read in landscape mode scrolling freezes suddenly and I can not scroll. Bu after I change orientation to portrait and then again landscape scrolling turns to normal.

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IOS Acrobat Scrolling Problem

New Here ,
Sep 25, 2019

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After I updated ios app I have scrolling problems. First of all scrolling is very slow. Secondly, while I read in landscape mode scrolling freezes suddenly and I can not scroll. Bu after I change orientation to portrait and then again landscape scrolling turns to normal.

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Sep 25, 2019 0
Adobe Community Professional ,
Oct 25, 2019

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Hi this is a late reply, just curious if you were able to work around the issue by uninstalling and reinstalling the Acrobat mobile app.

 

 

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Oct 25, 2019 0
Adobe Employee ,
Oct 26, 2019

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Hi KirmiziBugday,

 

Sorry for the delay in response.

 

As you were experiencing the issue in scrolling, does that occurs with a particular PDF or with all? It may be a file specific issue.

Please ensure that the application is updated to the latest version and the OS is up to date.

 

If you still experiencing any issue, please let us know.

 

Regards,

Meenakshi

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Oct 26, 2019 0