iOS app freeze after update

[Guest]

After last update of the iOS app (9th December 2019) I was not longer able to open PDF create with "Any DWG to PDF Converter PRO" (http://anydwg.com).

Same problem on different devices like iPhone, iPad or iPad PRO.

On Android or Windows no problem.

Previus converted files, with whom I had no problem, now they freeze the app.

[ls_rbls]

Hi,

If you recently updated your iOS review if you are following the proper steps.

See here:

https://www.google.com/amp/s/www.cultofmac.com/479511/make-pdf-iphone-ipad/amp/ 

You also mentioned that you were using anyDWG to PDF Pro; review if your paid subscription for that software need to be changed in the Apple App Store:

https://support.apple.com/en-us/HT202039#iOS 

Additionally, you may also want to contact anyDWG support and find out if they can provide you with further guidance about system requirements and support for iOS.