Ipad Acrobat Reader and Google Drive

New Here ,
Dec 04, 2018 Dec 04, 2018

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Hi I just downloaded acrobat reader on my ipad. When I open reader and try to connect to google drive (locations->more locations), there is no option to connect to google drive. Forum searches basically refer to selecting google drive from "more locations" in the reader app. All I have in Locations is On This Ipad, Document Cloud, DropBox. Selecting More Locations only gives me ICloud Drive. Google drive is up to date. Any suggestions?

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correct answers 1 Correct Answer

Adobe Employee , Jan 25, 2019 Jan 25, 2019
Hi ryanfdez​,The user interface shown in the screenshots in my previous reply in this thread is part of iOS (not Acrobat).As the first step, please tap "More Locations" in Acrobat to get to the next iOS "Browse" screen.Currently, Acrobat provides integrated cloud storage support for Dropbox only.  It's not possible to add any other cloud storage to the Locations list on the fly.Sorry for the inconvenience.

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Adobe Employee ,
Dec 09, 2018 Dec 09, 2018

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Hi jeffc72829804​,

You mentioned that the Google Drive app is up to date on your iPad.

In the Acrobat app,

  1. Go to Files > Locations > More Locations.
  2. Tap "Browse" in the bottom bar.
  3. Tap "Edit" in the upper-right corner.
    Browse 2.png
  4. Enable Google Drive.
    Google Drive.png

Does Google Drive appear in the Browse screen now?

Please let us know if you have a different problem.

Thank you.

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New Here ,
Jan 24, 2019 Jan 24, 2019

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Hi MobileDeveloperCK,

After enabling Google Drive, it still doesn't show up in the sidebar. Only "On this iPad, Document Cloud, Dropbox, and ... More Locations" are displayed. Any way to add Google Drive to the sidebar so we don't have to go through several steps to get there?

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Adobe Employee ,
Jan 25, 2019 Jan 25, 2019

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Hi ryanfdez​,

The user interface shown in the screenshots in my previous reply in this thread is part of iOS (not Acrobat).

As the first step, please tap "More Locations" in Acrobat to get to the next iOS "Browse" screen.

More Locations.png

Currently, Acrobat provides integrated cloud storage support for Dropbox only.  It's not possible to add any other cloud storage to the Locations list on the fly.

Sorry for the inconvenience.

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New Here ,
Feb 06, 2020 Feb 06, 2020

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I have the same issue! Very inconvenient and frustrating. 

 

Only supporting Dropbox by default / repeatedly forcing Drive users into extra steps to save a file to Drive is punitive and something one would expect (and gets from Microsoft). These turf wars are silly and only hurt us end users.  Please think about the end user and what is best for us...doing so will always lead to more market share / revenue / profits.

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Community Beginner ,
May 12, 2020 May 12, 2020

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You do provide access but you have to make us suffer to get there every time. What small minded people there must be there. It is just a menu people. Not a corporate secret. 

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