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iPad Adobe Acrobat submit button Issues in the PDF form

Community Beginner ,
Jan 22, 2018

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Hello,

 

We are having issues with the Adobe app on our iPads.  Ever since the most recent Apple update when we go to attach a PDF from Adobe into the mail app to send it does not always attach.  The only way to get it to attach is to double click the home button and then close Adobe Reader and go back into it.  However the PDF file only gets saved about 50% of the time so then we have to completely start the process over.

 

Is anyone else having this issue or know of a fix?

 

Thanks!

 

 

 

 

 

 

Discussion moved by moderator from Acrobat General Troubleshooting to Acrobat Reader for iPhone and iPad

Looks like they released an update that has solved the issue.

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iPad Adobe Acrobat submit button Issues in the PDF form

Community Beginner ,
Jan 22, 2018

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Hello,

 

We are having issues with the Adobe app on our iPads.  Ever since the most recent Apple update when we go to attach a PDF from Adobe into the mail app to send it does not always attach.  The only way to get it to attach is to double click the home button and then close Adobe Reader and go back into it.  However the PDF file only gets saved about 50% of the time so then we have to completely start the process over.

 

Is anyone else having this issue or know of a fix?

 

Thanks!

 

 

 

 

 

 

Discussion moved by moderator from Acrobat General Troubleshooting to Acrobat Reader for iPhone and iPad

Looks like they released an update that has solved the issue.

TOPICS
iOS, PDF forms

Views

1.3K

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Jan 22, 2018 0
Adobe Community Professional ,
Jan 22, 2018

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One solution is to use a different PDF viewer on the iPad. I hate to say it but the mobile Reader has had quite a few issues, including poor form handling.  Since you are on iPad you have the option of using PDFExpert from Readdle, which is one of the very few excellent PDF viewers.

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Jan 22, 2018 0
Community Beginner ,
Jan 22, 2018

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I'd prefer to stay using Adobe if possible but if that's the only option I will switch.  Does PDFExpert work with preset form fields like the Adobe app or does it just work with the flat file?

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Jan 22, 2018 0
Adobe Community Professional ,
Jan 22, 2018

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PDFExpert is the best mobile PDF tool for handling form fields. It has better JavaScript support than the Adobe app and lots of niffy form features, such as renaming the file on an email submit, something Acrobat could never do.

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Jan 22, 2018 0
Community Beginner ,
Jan 26, 2018

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Looks like they released an update that has solved the issue.

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Jan 26, 2018 1
New Here ,
Jan 15, 2020

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Hello,

 

We are having issues with the Adobe app on our iPads whan using Forms.Is there any way to set up a form to be distributed to two email addresses? I tried adding two submit by email buttons with different email addresses associated with them but it indicates that the form cannot be distributed this way. It there any other process to do this?

 

Is anyone else having this issue or know of a fix?

 

Thanks!

 

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Jan 15, 2020 0
Adobe Employee ,
Jan 28, 2020

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Hi Viviana,

 

Sorry for the delay in response.

 

As you have mentioned above, you wish to add two email address to the submit button. 

You may add to email address to the submit button, however, it will not send the document to those email addressess at a go. There will be two separate email sent to the each of the listed email address. Refer to the steps provided in the following help link to add a subsmit button:

https://helpx.adobe.com/in/acrobat/using/setting-action-buttons-pdf-forms.html#add_a_submit_button

In the action tab, add two actions with two different email address.

Check if that works for you.

 

Let us know if you are referring to something else.

 

Regards,

Meenakshi

 

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Jan 28, 2020 0