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iPad emailing not including attachment

New Here ,
Jan 22, 2018

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I am using the latest version of Reader from Appstore on an iPad, and since the update we are having issues where the pdf when sharing, using flattened copy, send via email, the PDF isnt attaching itself to the email ?  I am seeing this quite alot not since the update last week, as we have 12 engineers out on the road who send us files everyday.  It seems very intermittant, so its not everytime, is anybody else seeing this ?  Is there a work around, or are Adobe aware so an update patch can be issued ?

Thanks Phil

Hi Sully316uk​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release (that is identical to the pre-release version).

Sorry for the inconvenience caused.

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iPad emailing not including attachment

New Here ,
Jan 22, 2018

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I am using the latest version of Reader from Appstore on an iPad, and since the update we are having issues where the pdf when sharing, using flattened copy, send via email, the PDF isnt attaching itself to the email ?  I am seeing this quite alot not since the update last week, as we have 12 engineers out on the road who send us files everyday.  It seems very intermittant, so its not everytime, is anybody else seeing this ?  Is there a work around, or are Adobe aware so an update patch can be issued ?

Thanks Phil

Hi Sully316uk​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release (that is identical to the pre-release version).

Sorry for the inconvenience caused.

TOPICS
iOS

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181

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Jan 22, 2018 0
Adobe Employee ,
Jan 22, 2018

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Hi Sully316uk​,

Please take a look at the following post for a short-term workaround.

Re: Adobe Acrobat IOS Send issue

We believe that we have a fix for the problem that you've experienced with Acrobat Reader 18.01.15.

I sent a forum private message to you to see if you are interested in evaluating the pre-release version of Acrobat Reader that contains the fix.

Thank you for your help.

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Jan 22, 2018 0
Adobe Employee ,
Jan 23, 2018

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Hi Sully316uk​,

We just released Acrobat Reader 18.01.22 to the App Store.

This is the latest official release (that is identical to the pre-release version).

Sorry for the inconvenience caused.

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Jan 23, 2018 0