• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

IPad Pro - Edits to PDF don't show up Correctly

New Here ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

I have the Adobe app on my Apple IPad Pro.

I have an Apple stylus pen that I’m using to add information and drawings to the PDF’s.

When I email the PDF from the App, inside the email window that opens up, everything added shifts to a different part of the PDF. After I go into my sent items in my email, it also shows that everything shifted.

However when I checked my sent items from a computer, it’s normal.

Either way the person receiving it gets it correctly.

 

It appears the issue is only seeing it on my IPad when emailing it.

 

Does anyone have any idea how I can make it appear on the IPad correctly?

Thank you in advance.

Views

564

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

What app do you use to edit the PDF file?

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

I'm using Acrobat

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

Sounds as if you have found a bug in your email app, and should report that to the maker of the app. If it's the Apple app, Apple are notoriously bad at showing PDFs.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

It's Adobe Acrobat Reader for PDF.

I think that's frmo Adobe.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

You wrote "When I email the PDF from the App, inside the email window that opens up, everything added ". So far as I know, a DIFFERENT app opens up to send the mail. Is it definitely part of the Adobe app?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

Correct.

Adobe opens up the Iphone email app insude Adobe to send the email. 

As far as I know, there is no option to send it from within adobe (not connected to the email iphone app).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 02, 2019 Dec 02, 2019

Copy link to clipboard

Copied

LATEST

So, it's the iPhone email app which is at fault, it seems to me. Bad, but outside Adobe's chance to fix it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines