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IPad Pro - Edits to PDF don't show up Correctly

New Here ,
Dec 02, 2019

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I have the Adobe app on my Apple IPad Pro.

I have an Apple stylus pen that I’m using to add information and drawings to the PDF’s.

When I email the PDF from the App, inside the email window that opens up, everything added shifts to a different part of the PDF. After I go into my sent items in my email, it also shows that everything shifted.

However when I checked my sent items from a computer, it’s normal.

Either way the person receiving it gets it correctly.

 

It appears the issue is only seeing it on my IPad when emailing it.

 

Does anyone have any idea how I can make it appear on the IPad correctly?

Thank you in advance.

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IPad Pro - Edits to PDF don't show up Correctly

New Here ,
Dec 02, 2019

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I have the Adobe app on my Apple IPad Pro.

I have an Apple stylus pen that I’m using to add information and drawings to the PDF’s.

When I email the PDF from the App, inside the email window that opens up, everything added shifts to a different part of the PDF. After I go into my sent items in my email, it also shows that everything shifted.

However when I checked my sent items from a computer, it’s normal.

Either way the person receiving it gets it correctly.

 

It appears the issue is only seeing it on my IPad when emailing it.

 

Does anyone have any idea how I can make it appear on the IPad correctly?

Thank you in advance.

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Dec 02, 2019 0
Adobe Community Professional ,
Dec 02, 2019

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What app do you use to edit the PDF file?

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Dec 02, 2019 0
New Here ,
Dec 02, 2019

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I'm using Acrobat

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Dec 02, 2019 0
Most Valuable Participant ,
Dec 02, 2019

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Sounds as if you have found a bug in your email app, and should report that to the maker of the app. If it's the Apple app, Apple are notoriously bad at showing PDFs.

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New Here ,
Dec 02, 2019

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It's Adobe Acrobat Reader for PDF.

I think that's frmo Adobe.

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Most Valuable Participant ,
Dec 02, 2019

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You wrote "When I email the PDF from the App, inside the email window that opens up, everything added ". So far as I know, a DIFFERENT app opens up to send the mail. Is it definitely part of the Adobe app?

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Dec 02, 2019 0
New Here ,
Dec 02, 2019

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Correct.

Adobe opens up the Iphone email app insude Adobe to send the email. 

As far as I know, there is no option to send it from within adobe (not connected to the email iphone app).

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Dec 02, 2019 0
Most Valuable Participant ,
Dec 02, 2019

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So, it's the iPhone email app which is at fault, it seems to me. Bad, but outside Adobe's chance to fix it.

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