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Issue with version 16.12.14 on iphone-ipad

New Here ,
Dec 12, 2016 Dec 12, 2016

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Getting an error opening secure pdf on iphone and ipad after upgrading to this version of adobe acrobat

Error is

Access to this document is restricted by this remote server: <server name>, however we are unable to connect to it at this time.

Please try to open it again later. If you continue to see this message, check whether your device is supported by the server.

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Adobe Employee ,
Dec 12, 2016 Dec 12, 2016

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Hi Sammathia12225959,

The document you are trying to open may not be opening because a security server that is administered by the company that owns the document is not compliant with Apple's most recent security requirements.

Please refer to the link below for more information on the same:

Document Security: Apple's App Transport Security (ATS) Compliance

Thanks

Supriya

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