Highlighted

Issues viewing some PDF files on mobile app

New Here ,
Mar 27, 2020

Copy link to clipboard

Copied

I have a number of files, all from the same publisher that open and read perfectly normally on my laptop version of Adobe Acrobat, but when I open the files from the mobile app, the text is altered and unreadable. In some instances it is just selected text, and in others the entire document is garbled. I have been in touch with the document publisher, and they are unable to replicate the problem.  Does anyone have any experience with something similar?  Thanks in advance.

DABDD6D7-D99A-4EA3-96A9-E765DDBC87E8.png8E895B98-EF91-4A65-BC70-C21892170FE7.png0FD32972-1796-4B69-9C68-D84BF2B132C5.png

TOPICS
General troubleshooting, iOS

Views

63

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Issues viewing some PDF files on mobile app

New Here ,
Mar 27, 2020

Copy link to clipboard

Copied

I have a number of files, all from the same publisher that open and read perfectly normally on my laptop version of Adobe Acrobat, but when I open the files from the mobile app, the text is altered and unreadable. In some instances it is just selected text, and in others the entire document is garbled. I have been in touch with the document publisher, and they are unable to replicate the problem.  Does anyone have any experience with something similar?  Thanks in advance.

DABDD6D7-D99A-4EA3-96A9-E765DDBC87E8.png8E895B98-EF91-4A65-BC70-C21892170FE7.png0FD32972-1796-4B69-9C68-D84BF2B132C5.png

TOPICS
General troubleshooting, iOS

Views

64

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 27, 2020 0

Have something to add?

Join the conversation