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It keeps saying subscribe

New Here ,
Aug 29, 2020

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I am trying to create a pdf to submit my timecard I have done this one hundred times, I am subscribed and payed up on my monthly subscription. It keeps taking me to the  subscribe page. When I hit subscribe, it says "already subscribed" 

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Create PDF, General troubleshooting, iOS, PDF forms

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It keeps saying subscribe

New Here ,
Aug 29, 2020

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Copied

I am trying to create a pdf to submit my timecard I have done this one hundred times, I am subscribed and payed up on my monthly subscription. It keeps taking me to the  subscribe page. When I hit subscribe, it says "already subscribed" 

TOPICS
Create PDF, General troubleshooting, iOS, PDF forms

Views

39

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 29, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Sep 06, 2020

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Go to https://account.adobe.com/plans

 

Click on "Manage Plans". On the next landing page scroll down to the section "Activated devices". 

 

See if you have more than one device activated under the same subscription. It is possible that you may need to remove or de-activate the computer device that you're not currently using.

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