Hi I am also experiencing the same problems as mentioned by a lot of people recently. With the new update on October 2018, years and years of my class notes are GONE. When I click 'Files' and than 'On This Ipad' there are no documents there besides a 'Welcome' to Document Cloud. This is so unprofessional and uncalled for. Please give us a solution. This $200,000 USD of medical notes gone. I have not done anything out of the ordinary with my iPad since I owned it. I also have called the Adobe Customer care number and I was suggested to post it as a 'forum' instead. Thanks.