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Markup text in pdf Acrobat Reader on iPad (pro 2018) does not work

New Here ,
Feb 16, 2019

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Hello, I added the app Acrobat Reader to my iPad pro 2018 + pencil.

I added a pdf to the Document Cloud. I can't make an annotate a.k.a. markup text (using the marker).

In the welcome pdf of Acrobat Reader and other pdf's everything works fine. But in this particularly pdf I can not highlight or cross out text.

And the strange thing is that I can markup text or cross out text in the same pdf-file (in document cloud) in Acrobat Pro DC on my iMac.

(and also in iBooks).

Any one any idea what the solution may be?

Kind regards

[Moved from Acrobat Reader to Acrobat Reader for iPhone and iPad by moderator.]

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Markup text in pdf Acrobat Reader on iPad (pro 2018) does not work

New Here ,
Feb 16, 2019

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Hello, I added the app Acrobat Reader to my iPad pro 2018 + pencil.

I added a pdf to the Document Cloud. I can't make an annotate a.k.a. markup text (using the marker).

In the welcome pdf of Acrobat Reader and other pdf's everything works fine. But in this particularly pdf I can not highlight or cross out text.

And the strange thing is that I can markup text or cross out text in the same pdf-file (in document cloud) in Acrobat Pro DC on my iMac.

(and also in iBooks).

Any one any idea what the solution may be?

Kind regards

[Moved from Acrobat Reader to Acrobat Reader for iPhone and iPad by moderator.]

TOPICS
iOS

Views

2.3K

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Feb 16, 2019 1
Adobe Employee ,
Feb 20, 2019

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Hi Yvonned,

As the issue occurs with a particular PDF, it seems to be the PDF-specific issue.

However, we cannot say much without checking the PDF.

Would it be possible to share the document with us? To share the file, use the steps provided here How to share a file using Adobe Document Cloud

If you do not wish to share the document here in the public forums, you can initiate the private message with the steps provided here How Do I Send Private Message

Please share the Adobe Acrobat Reader and OS on the iPad.

We will be waiting for your response.

Regards,

Meenakshi

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Feb 20, 2019 1