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My app dores not work after update!!

New Here ,
Oct 02, 2018 Oct 02, 2018

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I need help!!

My app does not work and I have hundreds of medical files!! I can’t access my MacBook because I’m on a trip, please Adobe you need to make this shit works!!

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1 ACCEPTED SOLUTION
Adobe Employee ,
Oct 04, 2018 Oct 04, 2018

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Hi oljimnez,

We just released Acrobat Reader 18.09.14 to the App Store.

This release addresses the freeze/hang issue at launch reported by users.

Would you give it a try and let us know if it works for you?

We apologize for the inconvenience caused.

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Adobe Employee ,
Oct 03, 2018 Oct 03, 2018

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Hi Oljimnez,

Sorry for the trouble caused.

The team is investigating the issue.

Once we get an update on this, we will inform you.

We appreciate your patience.

Regards,

Meenakshi

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Adobe Employee ,
Oct 04, 2018 Oct 04, 2018

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Hi oljimnez,

We just released Acrobat Reader 18.09.14 to the App Store.

This release addresses the freeze/hang issue at launch reported by users.

Would you give it a try and let us know if it works for you?

We apologize for the inconvenience caused.

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