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My trouble in acrobat reader

Community Beginner ,
Dec 19, 2020 Dec 19, 2020

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Whenever I open pdf file from my mobile's file manager deafaultly that opens horizontal than i must rotate to other horizontal side and than i can open that vertically. From app that works properly.

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Android , View or share PDFs

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Adobe Employee ,
Dec 21, 2020 Dec 21, 2020

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Thank you for contacting us. Can you please apprise us with the following information to assist you better:

1) Is it happening for all files or with any specific document only? 

2) The device configuration that you’re using (device name & OS version)

 

Hoping to hear from you soon.

Thanks,

Acrobat Android Team

 

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Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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1.  Every pdf which i open from file manager deafaultly open horizontal than rotate other side and than vertical. It happens with every pdf.

2. Device : Samsung galaxy M21 and latest version

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Adobe Employee ,
Jan 25, 2021 Jan 25, 2021

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Thank you for sharing the information. As you are observing this issue with all pdfs. Could you please share some sample pdfs with us so that we can investigate the issue?

 

Hoping to hear from you soon.

Thanks,
Acrobat Android Team

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Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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LATEST
  • I defaultly use 'continuous pages' mode.
  • Every horizontally oriented pdf which i opens from whether file manager or adobe reader defaultly opens horizontal and in 'page by page' mode.
  • Every vertical orientated pdf works properly.

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