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Need to cancel ASAP

New Here ,
Nov 11, 2019

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Only wanted to try the trial for 7 days- tried to cancel and have no idea how. I signed out thinking I'm good but I am getting charged. Why is this so difficult to cancel? How can I cancel? 

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How to, iOS

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Need to cancel ASAP

New Here ,
Nov 11, 2019

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Only wanted to try the trial for 7 days- tried to cancel and have no idea how. I signed out thinking I'm good but I am getting charged. Why is this so difficult to cancel? How can I cancel? 

TOPICS
How to, iOS

Views

91

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Nov 11, 2019 0
Adobe Employee ,
Nov 16, 2019

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Hi there,

 

Sorry for the delay in response.

 

As you have mentioned that you are using the 7-day trial version, could you please confirm the service you are using.

If you have purchased any service from App store, you will need to cancel it from there only.

For more details, please refer to the following link https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html

 

Let us know if you have any questions.

 

Regards,

Meenakshi

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Nov 16, 2019 0