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New Adobe Acrobat Reader 20.03.01 breaks Intune MAM functionality

New Here ,
Apr 13, 2020

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  • There is an issue with the new version of Adobe application. In this new release the setting has been tweaked on the application to receive the share file command upon allowing the 'Save copies of org data' setting, which should not be the case. It was working in the previous version, however with this new release it stopped working all of sudden. Basically what happens.. if you have a MAM policy in Microsoft Intune targeted to Outlook or Secure Mail and Adobe Reader, you share a file from Outlook/Secure Mail to Adobe Reader, use the Fill & Sign option and try to Share the signed document back, it does not work anymore. The share option is just not there anymore. 
  • We tested and confirmed on other apps (such as Microsoft Word) and the same settings from the App protection policy had no issues sharing a protected file, except on the Adobe's latest application. 
  • When will this be fixed as it's a functionality that is really necessary and it just makes us unable to use Adobe Acrobat Reader at all without it?

 

If the setting "Save copies of org data" is set to "Allow", then the "Share option" function from Adobe is there again, however, this allows you to share data to unmaged location, resulting in possible data leaks. This was working with the older version of Adobe Acrobat Reader for mobile.  

 

Send org data to other apps - Policy managed apps with Open-In/Share filtering
Save copies of org data - Block
Receive data from other apps - Policy managed apps
Restrict cut, copy, and paste between other apps - Policy managed apps with paste in
TOPICS
Edit and convert PDFs, Security digital signatures and esignatures

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New Adobe Acrobat Reader 20.03.01 breaks Intune MAM functionality

New Here ,
Apr 13, 2020

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  • There is an issue with the new version of Adobe application. In this new release the setting has been tweaked on the application to receive the share file command upon allowing the 'Save copies of org data' setting, which should not be the case. It was working in the previous version, however with this new release it stopped working all of sudden. Basically what happens.. if you have a MAM policy in Microsoft Intune targeted to Outlook or Secure Mail and Adobe Reader, you share a file from Outlook/Secure Mail to Adobe Reader, use the Fill & Sign option and try to Share the signed document back, it does not work anymore. The share option is just not there anymore. 
  • We tested and confirmed on other apps (such as Microsoft Word) and the same settings from the App protection policy had no issues sharing a protected file, except on the Adobe's latest application. 
  • When will this be fixed as it's a functionality that is really necessary and it just makes us unable to use Adobe Acrobat Reader at all without it?

 

If the setting "Save copies of org data" is set to "Allow", then the "Share option" function from Adobe is there again, however, this allows you to share data to unmaged location, resulting in possible data leaks. This was working with the older version of Adobe Acrobat Reader for mobile.  

 

Send org data to other apps - Policy managed apps with Open-In/Share filtering
Save copies of org data - Block
Receive data from other apps - Policy managed apps
Restrict cut, copy, and paste between other apps - Policy managed apps with paste in
TOPICS
Edit and convert PDFs, Security digital signatures and esignatures

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152

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Apr 13, 2020 1
VladJ LATEST
New Here ,
Apr 15, 2020

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Seems this got fixed with the new release of Adobe Acroba Reader 20.04

Thanks Adobe! 🙂 

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