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New ios app does not show some pdf files correctly

New Here ,
Oct 03, 2018 Oct 03, 2018

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New ios version does not work show texts for some pdf files...it just shows some random letters inside a blank page and images and formulas, New ios app does not show some pdf files

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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 21, 2018 Nov 21, 2018

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Please refer to this forum thread Please see the attached images, new ios app doesn’t open some pdfs for further discussion.

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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Hi Ibayern,

We apologize for the delay in response to your query.

Since you have stared experiencing this problem, immediately after installing the update. So we suggest you to please install the latest update of Adobe Reader version 18.10.02 from "AppStore" and see if that helps you to bring this ability back.

https://itunes.apple.com/in/app/adobe-acrobat-reader/id469337564?mt=8

Please help us with the feedback. And if you have already manage to find the solution to this problem, then you may share the your findings.

Regards,

Akanchha

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New Here ,
Oct 31, 2018 Oct 31, 2018

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Hey Akanchha,

Thank you for your reply.

unfortunately, I have still the same issue with this pdf file.

Edit: Please, find the attached images of the pdf file I have problem with in this topic I posted earlier.

https://forums.adobe.com/message/10666556?sr=search&searchId=cf15f681-2281-4d72-8c85-4f50886c96f0&se...

Cheers

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Adobe Employee ,
Nov 21, 2018 Nov 21, 2018

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Please refer to this forum thread Please see the attached images, new ios app doesn’t open some pdfs for further discussion.

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