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Community Beginner ,
Oct 03, 2018 Oct 03, 2018

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My Adobe is not working after update. All my books are in it. It is stuck !! What to do ? I rebooted but same problem

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Adobe Employee ,
Oct 23, 2018 Oct 23, 2018

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Hi zildafranciscof4097258​,

We just released Acrobat Reader 18.10.01 to the App Store.

This release contains performance improvements, the alphabetical index list for the file browser, and Night Mode.

Would you please update to 18.10.01 and let us know if it works better for you?

Thank you for your patience!

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Adobe Employee ,
Oct 04, 2018 Oct 04, 2018

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Hi

Could you please provide more info on the issue you are facing. Is it Crashing or you are getting any error dialog.

Could you please try repairing your installation once?

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Community Beginner ,
Oct 05, 2018 Oct 05, 2018

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Hi,

It’s crashing on Ipad.

Regards,

Zilda

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Adobe Employee ,
Oct 05, 2018 Oct 05, 2018

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Hi Zilda,

Sorry for the inconvenience.

We released Acrobat Reader 18.09.14 to the App Store on October 4, 2018 (yesterday).

Would you please update to Acrobat 18.09.14 (without uninstalling the app) and let us know if the app stops crashing?

Thank you.

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Community Beginner ,
Oct 05, 2018 Oct 05, 2018

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Hi,

The new version works.

But,in filles “ in this iPad”:

1- The search in the files takes a lot of time.

2- You have also taken the search in this file.

3- Sort by name appears first "#" , not A

4- Can you, put the alphabet vertically on one side and just need to click on the letter we want to search?

Best regards,

Zilda

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Adobe Employee ,
Oct 05, 2018 Oct 05, 2018

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Hi Zilda,

We just released Acrobat Reader 18.09.14 to the App Store.

This release addresses the freeze/hang issue at launch reported by users.

Please let us know if you continue to experience issues after updating.

We apologize for the inconvenience caused.

Regards,

Meenakshi

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Community Beginner ,
Oct 19, 2018 Oct 19, 2018

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Hi,

1- The new version don’t crash

2- It is not so slow

3- When I search for a specific document and want to delete it, it does not do it.

4- In the documents “on this iPad”:

Why can’t you put a column vertically, in a corner, with the alphabet and just need to click on the letter, to appear all the documents started by this letter?

Because, as it is, it is very boring and time-consuming to go through everything until the letter you want to find appears.

Regards,

Zilda

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Adobe Employee ,
Oct 23, 2018 Oct 23, 2018

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Hi zildafranciscof4097258​,

We just released Acrobat Reader 18.10.01 to the App Store.

This release contains performance improvements, the alphabetical index list for the file browser, and Night Mode.

Would you please update to 18.10.01 and let us know if it works better for you?

Thank you for your patience!

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Community Beginner ,
Oct 24, 2018 Oct 24, 2018

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Very good. The best.

Regards

Zilda

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