Highlighted

New version

Community Beginner ,
Oct 03, 2018

Copy link to clipboard

Copied

My Adobe is not working after update. All my books are in it. It is stuck !! What to do ? I rebooted but same problem

Hi zildafranciscof4097258​,

We just released Acrobat Reader 18.10.01 to the App Store.

This release contains performance improvements, the alphabetical index list for the file browser, and Night Mode.

Would you please update to 18.10.01 and let us know if it works better for you?

Thank you for your patience!

TOPICS
iOS

Views

418

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

New version

Community Beginner ,
Oct 03, 2018

Copy link to clipboard

Copied

My Adobe is not working after update. All my books are in it. It is stuck !! What to do ? I rebooted but same problem

Hi zildafranciscof4097258​,

We just released Acrobat Reader 18.10.01 to the App Store.

This release contains performance improvements, the alphabetical index list for the file browser, and Night Mode.

Would you please update to 18.10.01 and let us know if it works better for you?

Thank you for your patience!

TOPICS
iOS

Views

419

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 03, 2018 1
Adobe Employee ,
Oct 04, 2018

Copy link to clipboard

Copied

Hi

Could you please provide more info on the issue you are facing. Is it Crashing or you are getting any error dialog.

Could you please try repairing your installation once?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 04, 2018 0
Community Beginner ,
Oct 05, 2018

Copy link to clipboard

Copied

Hi,

It’s crashing on Ipad.

Regards,

Zilda

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 05, 2018 0
Adobe Employee ,
Oct 05, 2018

Copy link to clipboard

Copied

Hi Zilda,

Sorry for the inconvenience.

We released Acrobat Reader 18.09.14 to the App Store on October 4, 2018 (yesterday).

Would you please update to Acrobat 18.09.14 (without uninstalling the app) and let us know if the app stops crashing?

Thank you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 05, 2018 1
Adobe Employee ,
Oct 05, 2018

Copy link to clipboard

Copied

Hi Zilda,

We just released Acrobat Reader 18.09.14 to the App Store.

This release addresses the freeze/hang issue at launch reported by users.

Please let us know if you continue to experience issues after updating.

We apologize for the inconvenience caused.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 05, 2018 1
Community Beginner ,
Oct 05, 2018

Copy link to clipboard

Copied

Hi,

The new version works.

But,in filles “ in this iPad”:

1- The search in the files takes a lot of time.

2- You have also taken the search in this file.

3- Sort by name appears first "#" , not A

4- Can you, put the alphabet vertically on one side and just need to click on the letter we want to search?

Best regards,

Zilda

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 05, 2018 0
Community Beginner ,
Oct 19, 2018

Copy link to clipboard

Copied

Hi,

1- The new version don’t crash

2- It is not so slow

3- When I search for a specific document and want to delete it, it does not do it.

4- In the documents “on this iPad”:

Why can’t you put a column vertically, in a corner, with the alphabet and just need to click on the letter, to appear all the documents started by this letter?

Because, as it is, it is very boring and time-consuming to go through everything until the letter you want to find appears.

Regards,

Zilda

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 19, 2018 0
Adobe Employee ,
Oct 23, 2018

Copy link to clipboard

Copied

Hi zildafranciscof4097258​,

We just released Acrobat Reader 18.10.01 to the App Store.

This release contains performance improvements, the alphabetical index list for the file browser, and Night Mode.

Would you please update to 18.10.01 and let us know if it works better for you?

Thank you for your patience!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 23, 2018 1
Community Beginner ,
Oct 24, 2018

Copy link to clipboard

Copied

Very good. The best.

Regards

Zilda

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 24, 2018 2