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Newest update to Acrobat is slow to load PDF

New Here ,
Nov 20, 2019

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Since the update this week (adobe 19.11.00 (20191114.173841) running on my iPhone pro max software 13.2.3,

when I open a set of pdf plans Adobe is incredibly slow to try and open the set. Even on a set that's 2-3 pages it will sometime just freeze up. 
before the latest update I've had no problems at all opening the exact same plans quickly and zoom them.

now it's so slow and unresponsive i just end up closing the app.

ive deleted the app, downloaded it and signed in and it's the same issue. 
I've restarted the phone, same issue. It's the same even on WiFi vs cellular.

 

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Crash or freeze, General troubleshooting, iOS, View or share PDFs

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Newest update to Acrobat is slow to load PDF

New Here ,
Nov 20, 2019

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Since the update this week (adobe 19.11.00 (20191114.173841) running on my iPhone pro max software 13.2.3,

when I open a set of pdf plans Adobe is incredibly slow to try and open the set. Even on a set that's 2-3 pages it will sometime just freeze up. 
before the latest update I've had no problems at all opening the exact same plans quickly and zoom them.

now it's so slow and unresponsive i just end up closing the app.

ive deleted the app, downloaded it and signed in and it's the same issue. 
I've restarted the phone, same issue. It's the same even on WiFi vs cellular.

 

TOPICS
Crash or freeze, General troubleshooting, iOS, View or share PDFs

Views

185

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 20, 2019 0
Community Beginner ,
Nov 23, 2019

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I would highly recommend that you clear your catches in all of your apps. It sounds like you've done all of the trouble shooting but that one. Good luck to you!

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Nov 23, 2019 0