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No funciona la aplicación pagada

New Here ,
Jul 24, 2018

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La aplicación de adobe me ofrece la conversión de archivos Excel para lo cual tuve que hacer un pago anual con la sorpresa de que esa opción no funciona necesito convertir mis archivos PDF en Excel para lo cual pague y no lo hace la aplicación Solicito se realice de manera inmediata la Correccional aplicación para que se puedan realizar las funciones que ofertan Y que además cobran y muy bien

Hi Hobech,

Sorry for the delay in response.

I have checked that you purchased the Adobe Export PDF annual subscription.

Please make sure that you are signed in with the same email address that you use to purchase the service.

Try once to sign out and reboot the device.

Then sign in with your Adobe ID and check if you can export PDF.

Take help of the steps mentioned here Acrobat Reader Help for Android: Exporting PDFs to another format to export PDF on the mobile application.

Let us know if you still experience the issue.

Regards,

Meenakshi

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Android

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No funciona la aplicación pagada

New Here ,
Jul 24, 2018

Copy link to clipboard

Copied

La aplicación de adobe me ofrece la conversión de archivos Excel para lo cual tuve que hacer un pago anual con la sorpresa de que esa opción no funciona necesito convertir mis archivos PDF en Excel para lo cual pague y no lo hace la aplicación Solicito se realice de manera inmediata la Correccional aplicación para que se puedan realizar las funciones que ofertan Y que además cobran y muy bien

Hi Hobech,

Sorry for the delay in response.

I have checked that you purchased the Adobe Export PDF annual subscription.

Please make sure that you are signed in with the same email address that you use to purchase the service.

Try once to sign out and reboot the device.

Then sign in with your Adobe ID and check if you can export PDF.

Take help of the steps mentioned here Acrobat Reader Help for Android: Exporting PDFs to another format to export PDF on the mobile application.

Let us know if you still experience the issue.

Regards,

Meenakshi

TOPICS
Android

Views

207

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 24, 2018 0
Adobe Employee ,
Jul 30, 2018

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Hi Hobech,

Sorry for the delay in response.

I have checked that you purchased the Adobe Export PDF annual subscription.

Please make sure that you are signed in with the same email address that you use to purchase the service.

Try once to sign out and reboot the device.

Then sign in with your Adobe ID and check if you can export PDF.

Take help of the steps mentioned here Acrobat Reader Help for Android: Exporting PDFs to another format to export PDF on the mobile application.

Let us know if you still experience the issue.

Regards,

Meenakshi

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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