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Buonasera, ho acquistato il servizio 10.99 il 7 aprile 2020 e non riesco ad utilizzarlo, rimane così.
Sorry for the experience.Would let us know more what exactly is happening?
If this is related to your subscription, you may try the following steps and let us know if that is helpful resolving your issue:
Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases.