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Not able to access files in Adobe Document Cloud

New Here ,
Nov 21, 2017 Nov 21, 2017

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Hey, I have quite a few files in my docume clou. But whenever I try open the document cloud it shows an error message “Error in document cloud. Please check you internet connection.” I have a working internet connection but still I’m having trouble in accessing the files in my document cloud.

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correct answers 1 Correct Answer

Adobe Employee , Nov 21, 2017 Nov 21, 2017
hi sauravd70283793 and chrish96652296,Document Cloud is available now.  Please try again.Thank you for your patience,

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New Here ,
Nov 21, 2017 Nov 21, 2017

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Even when I log into the online site the ability to access document cloud is gone. When I open adobe the Document cloud tab is now missing. I get the following online

Currently unavailable

We apologize for the inconvenience. We are working hard to make the service available. Please check back shortly.

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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hi sauravd70283793,

Currently, the Document Cloud is unavailable. We apologize for any inconvenience and we are working hard to make the service available. Please check back shortly.

Thank you for your patience while we are working on it.

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Adobe Employee ,
Nov 21, 2017 Nov 21, 2017

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hi sauravd70283793 and chrish96652296,

Document Cloud is available now.  Please try again.

Thank you for your patience,

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