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Not able to cancel my subscription

New Here ,
Jul 20, 2020

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I have tried the App Store to cancel my subscription and instead it gives me an option to renew but not cancel the trial. I don't want it and I don't want to be charged for it either. This is down right ridiculous. 

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Cancel subscription

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Not able to cancel my subscription

New Here ,
Jul 20, 2020

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I have tried the App Store to cancel my subscription and instead it gives me an option to renew but not cancel the trial. I don't want it and I don't want to be charged for it either. This is down right ridiculous. 

TOPICS
Cancel subscription

Views

24

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Jul 29, 2020

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You need to contact the store directly as referenced in this Adobe Helpx guidance: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

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Jul 29, 2020 0