Not able to save pdf to google drive or onedrive from my android phone

New Here ,
Nov 01, 2019

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  1. I used to be able to open pdfs on my phone and save them to google drive or onedrive, but with the new update I'm not able to do it anymore.
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1 Correct Answer

Adobe Employee , Nov 01, 2019
MeenakshiNegi Adobe Employee , Nov 01, 2019
Hi Pepozki,   If you are opening the PDF in Adone Acrobat Reader application, you can use the Share icon to save the PDF to Google Drvie or OneDrive. Open the PDF and click on Share icon provided at the top right corner on the screen. Then click on the Share a copy button provided at the bottom of the screen. Now select OneDrive or Google Drive from the list of the options appears. Please ensure that both the applications are installed on the device.    If you still experience the issue, share t...

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Adobe Community Professional ,
Nov 01, 2019

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Can you specify which update took place in your mobile device?

 

What AndroidOS version do you have and what is the mobile device a phone or a tablet?

 

Thank you.

 

 

Review managing files in your mobile device here:

 

https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html 

 

 

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Adobe Employee ,
Nov 01, 2019

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Hi Pepozki,

 

If you are opening the PDF in Adone Acrobat Reader application, you can use the Share icon to save the PDF to Google Drvie or OneDrive.

Open the PDF and click on Share icon provided at the top right corner on the screen.

Then click on the Share a copy button provided at the bottom of the screen. Now select OneDrive or Google Drive from the list of the options appears.

Please ensure that both the applications are installed on the device. 

 

If you still experience the issue, share the application and OS version on the device.

Also, let us know about the update that you are referring to.

 

Let us know if you need any help.

 

Regards,

Meenakshi

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Pepozki AUTHOR LATEST
New Here ,
Nov 04, 2019

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That worked! Thank you!

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