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OneDrive documents not downloading into Adobe local

New Here ,
Oct 24, 2017

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When I go into Adobe Reader for iOS (version 17.09.29 (178880) > tap 'Local' > 'More Locations' > 'OneDrive' > once I tap on a pdf to open it says 'Downloading' then the dialog goes away and no document appears in the list. Have tried multiple documents, deleted both apps and reinstalled, restarted device.

iOS version is 10.3.3

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OneDrive documents not downloading into Adobe local

New Here ,
Oct 24, 2017

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When I go into Adobe Reader for iOS (version 17.09.29 (178880) > tap 'Local' > 'More Locations' > 'OneDrive' > once I tap on a pdf to open it says 'Downloading' then the dialog goes away and no document appears in the list. Have tried multiple documents, deleted both apps and reinstalled, restarted device.

iOS version is 10.3.3

TOPICS
iOS

Views

356

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Oct 24, 2017 0
New Here ,
Oct 24, 2017

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I'm having the same issue! However, I found a work around. Try opening the document from One Drive. Click on the ellipse and select Copy to Adobe DC.

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Oct 24, 2017 0
Adobe Employee ,
Oct 24, 2017

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hi chrisd22208761,

Could you please update the iOS to the latest 11.0.3 version and give it a try again to see if it works for you?

Thank you,

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Oct 24, 2017 0
New Here ,
Oct 24, 2017

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That is not a solution for me. This is happening on dozens of IPads that I do not have direct access to. Updating iOS also posses other issues with other company applications.

Can you confirm this is an issue with iOS10?

There are no other solutions?

Thank you,

[personal information removed by moderator]

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Oct 24, 2017 0