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Open Adobe DC document after paying for access

New Here ,
Apr 03, 2017

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Hello, I paid for Adobe Pro DC so I could open D.C. Documents on my iPad. when I open the Adobe app on my iPad and click the local documents is still says "This form requires Adobe acrobat DC for Mac or Windows". And yet a subscription to Acrobat Pro supposedly allows me to manipulate DC documents via iPad.

Hi teramk50843186,

It seems that the PDF you are trying to open is an XFA form.

This particular type of PDF is not supported by Adobe Acrobat Reader mobile application.

You can open this PDF on the desktop version of  Adobe Acrobat Reader DC/ Acrobat DC.

Regards,

Meenakshi

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Open Adobe DC document after paying for access

New Here ,
Apr 03, 2017

Copy link to clipboard

Copied

Hello, I paid for Adobe Pro DC so I could open D.C. Documents on my iPad. when I open the Adobe app on my iPad and click the local documents is still says "This form requires Adobe acrobat DC for Mac or Windows". And yet a subscription to Acrobat Pro supposedly allows me to manipulate DC documents via iPad.

Hi teramk50843186,

It seems that the PDF you are trying to open is an XFA form.

This particular type of PDF is not supported by Adobe Acrobat Reader mobile application.

You can open this PDF on the desktop version of  Adobe Acrobat Reader DC/ Acrobat DC.

Regards,

Meenakshi

TOPICS
iOS

Views

258

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 03, 2017 0
Adobe Employee ,
Apr 03, 2017

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Hi teramk50843186,

It seems that the PDF you are trying to open is an XFA form.

This particular type of PDF is not supported by Adobe Acrobat Reader mobile application.

You can open this PDF on the desktop version of  Adobe Acrobat Reader DC/ Acrobat DC.

Regards,

Meenakshi

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Translate

Translate

Report

Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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