Open PDF document PROBLEM

Community Beginner ,
Feb 10, 2021

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Hello I want to inform you that when I try to open a pdf document from Google, it seems to download it but then whe I try to open it with Adobe it says that "file could not be accessed. Check the location or the network and try again". Then I have to go inside the Adobe application in order to find  it and open it.

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Android, PDF forms

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Community Beginner ,
Feb 10, 2021

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I'm having the same issue, using my Samsung Galaxy S10.

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New Here ,
Feb 15, 2021

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  1. How do I bring a screenshot from my camera so I can upload it to pdf ?

 

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New Here ,
Feb 10, 2021

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Does it work fine in case you perform the same workflow with other PDF Viewers like Google Drive?

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Community Beginner ,
Feb 12, 2021

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I only use that application on android phone (Samsung S9 plus).

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New Here ,
Feb 12, 2021

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Can you send us a video of the issue and would you like to be a beta tester of Acrobat to help us fix this issue?

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Community Beginner ,
Feb 14, 2021

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I'd love to send the video,  but I can find no way to up load it. It seems to only allow pics or screen shots

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New Here ,
Feb 15, 2021

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Can you upload it to Google Drive and maybe share a link for that in a direct message to me?

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Community Beginner ,
Feb 15, 2021

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I found the problem.  Scientific with the last update, my chrome setting was changed to allow predictive completion to file names.  No idea why this became an issue with pdfs but once I unchecked that,  I could download. 

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Community Beginner ,
Feb 15, 2021

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Can you guide us with more details in order to find this in the chrome
settings?
Thank you.

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Community Beginner ,
Feb 18, 2021

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Screenshot_20210218-130618_Adobe Acrobat.jpg

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Community Beginner ,
Feb 18, 2021

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I guessed it's actually in Google settings, but I went to Chrome settingd...Privacy and Security.

At the bottom of page it says for more on privacy and security go to Google. When I clicked that it takes me to a page where one of the options is to auto complete file names so I turned that off.

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Community Beginner ,
Feb 18, 2021

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There is not such a option about file name auto complete in Android Google
settings. I try many times to find it but there is not exist.

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Community Beginner ,
Feb 18, 2021

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Do you have Google sync turned on? It may be under that.  I attached a screen shot in my previous response, I tried to anyway

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Community Beginner ,
Feb 18, 2021

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First of all I want to thank you for your time that you spent in order to answer my questions. 

When I try to open the screenshoot is says maybedamage or delete and   ERR_FILE_NOT_FOUND

So can you upload it again?

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Community Beginner ,
Feb 20, 2021

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Screenshot_20210220-181406_Chrome.jpg

Screenshot_20210220-181420_Chrome.jpg

  •  go to chrome, settings, at bottom go to sync and Google services in the blue
  • Next will be in next reply

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Community Beginner ,
Feb 20, 2021

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Screenshot_20210220-181436_Chrome.jpg

 in sync and Google services unlock the button for " Autocomplete searches and URLs"

 

Hope that helps

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Kiridis5F8F AUTHOR LATEST
Community Beginner ,
Feb 21, 2021

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Hello, I try this that you told me but it won't work for me. Thanks anyway.

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New Here ,
Feb 16, 2021

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Bom dia! Não consigo abrir nenhum documento de PDF nesse aplicativo, o que será? Me ajudem se puder, de já agradeço!

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