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Opening a PDF with Microsoft Mobile Outlook in IPhone 7

New Here ,
May 24, 2017

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I recently changed over to Microsoft Outlook on my iPhone for business purposes.  When i get a PDF attached in an email - it indicates it is not a supported file -

I have searched on the phone under settings, added Adobe reader app to my phone, but still no luck -

any idea how to have outlook open PDF's on my iPhone?

Thank you

Hi jeffs85116637,

Did you try the option provided at the top right of the screen?

ipic.PNG

Please try to click on that and check if you get the option to open the file in Adobe Reader.

Let us know if it works,

Regards,

Meenakshi

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General troubleshooting, iOS, View or share PDFs

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Opening a PDF with Microsoft Mobile Outlook in IPhone 7

New Here ,
May 24, 2017

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I recently changed over to Microsoft Outlook on my iPhone for business purposes.  When i get a PDF attached in an email - it indicates it is not a supported file -

I have searched on the phone under settings, added Adobe reader app to my phone, but still no luck -

any idea how to have outlook open PDF's on my iPhone?

Thank you

Hi jeffs85116637,

Did you try the option provided at the top right of the screen?

ipic.PNG

Please try to click on that and check if you get the option to open the file in Adobe Reader.

Let us know if it works,

Regards,

Meenakshi

TOPICS
General troubleshooting, iOS, View or share PDFs

Views

12.1K

Likes

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May 24, 2017 0
Adobe Employee ,
May 24, 2017

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Hi jeffs85116637,

Please let us know what exactly happens when you click on the PDF attachment.

Did you get any option to copy to Adobe Reader or to download the file?

Is it an issue with a particular file or it happens with all the PDF attachments?

If possible please share the screenshot of the message you get when you try to open the file.

Regards,

Meenakshi

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May 24, 2017 0
New Here ,
May 24, 2017

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it gives me the option to download to one drive or dropbox, etc  - but does not open

adobe error.png

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May 24, 2017 0
Adobe Employee ,
May 24, 2017

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Hi jeffs85116637,

Did you try the option provided at the top right of the screen?

ipic.PNG

Please try to click on that and check if you get the option to open the file in Adobe Reader.

Let us know if it works,

Regards,

Meenakshi

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May 24, 2017 0
New Here ,
May 24, 2017

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Thank you - that works - it did not the first time as i had just added

reader to my iphone - working now

Jeff

On Wed, May 24, 2017 at 12:36 PM, meenakshin83966505 <

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May 24, 2017 0
Adobe Employee ,
May 24, 2017

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Glad to know that it worked.

Let us know if you need any help.

Regards,

Meenakshi

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May 24, 2017 0