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PDF files not rendering properly in Acrobat App for iOS

New Here ,
Mar 20, 2018

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Hello,

I am exporting PDF files from Adobe InDesign CC 2017.1 on a MacBook Pro OS10.11.6. When I view them in Acrobat Pro DC version 2015.009 they all render properly. However, when they are opened on either an iPad or iPhone using Acrobat Reader version 18.02.28, the do not render properly at all. At first we believed it to be a font issue, but there are simple graphic boxes, either filled with color, or filled with white with a black key line that are not appearing at all and it's random. There is no set type of graphic, or font that doesn't render. One font could render fine on one page, but then on the next page isn't rendering at all. Same with the graphics.

Has anyone else had this challenge?

This image shows what it is supposed to look like (opened through the Acrobat Pro DC on a laptop)

Screen Shot 2018-03-20 at 6.24.59 PM.png

This image is how it appears on an iPad or iPhone

phoneTest.jpg

Thanks in advance for your help.

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iOS

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

PDF files not rendering properly in Acrobat App for iOS

New Here ,
Mar 20, 2018

Copy link to clipboard

Copied

Hello,

I am exporting PDF files from Adobe InDesign CC 2017.1 on a MacBook Pro OS10.11.6. When I view them in Acrobat Pro DC version 2015.009 they all render properly. However, when they are opened on either an iPad or iPhone using Acrobat Reader version 18.02.28, the do not render properly at all. At first we believed it to be a font issue, but there are simple graphic boxes, either filled with color, or filled with white with a black key line that are not appearing at all and it's random. There is no set type of graphic, or font that doesn't render. One font could render fine on one page, but then on the next page isn't rendering at all. Same with the graphics.

Has anyone else had this challenge?

This image shows what it is supposed to look like (opened through the Acrobat Pro DC on a laptop)

Screen Shot 2018-03-20 at 6.24.59 PM.png

This image is how it appears on an iPad or iPhone

phoneTest.jpg

Thanks in advance for your help.

TOPICS
iOS

Views

654

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 20, 2018 0

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