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pdf files open very slowly and after a certain page, the pages are blank

New Here ,
Mar 23, 2020

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pdf files open very slowly and after a certain page, the pages are blank

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Android, Crash or freeze, Create PDF, Edit and export, General troubleshooting, Install update and subscribe, iOS, Organize PDF pages, PDF forms, View or share PDFs

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pdf files open very slowly and after a certain page, the pages are blank

New Here ,
Mar 23, 2020

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pdf files open very slowly and after a certain page, the pages are blank

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Android, Crash or freeze, Create PDF, Edit and export, General troubleshooting, Install update and subscribe, iOS, Organize PDF pages, PDF forms, View or share PDFs

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242

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Mar 23, 2020 0
Adobe Employee ,
Mar 23, 2020

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You have posted this any number of times aleady. I have personally given you a very deep technical analysis of what the problem is based on the sample files you provided. The original content from InDesign of these PDF files is exceptionally and unnecessarily complex. I have both in private email to you and via these communities told you exactly what you need to do to fix the problem. I even did one such file for you and sent it to you via e-mail.

 

There isn't a problem with the software, but rather your content.

 

And no, Adobe does not provide a free service to fix your files. We did provide information as to how you or your designer can fix them.

 

Please do not repost this issue again.

 

- Dov Isaacs, Principal Scientist, Adobe

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