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pdf files will not display or download in gmail app on my android phone

New Here ,
May 22, 2019

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pdf files will not display in the gmail app or download onto my phone.  If I read the same email via web version of gmail the pdf file is displayed.

I'm using Android 6 with HTC 7.0 and AR 19.3.0.9016

I've cleared data from AR.  I've stopped the app and restarted?

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pdf files will not display or download in gmail app on my android phone

New Here ,
May 22, 2019

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pdf files will not display in the gmail app or download onto my phone.  If I read the same email via web version of gmail the pdf file is displayed.

I'm using Android 6 with HTC 7.0 and AR 19.3.0.9016

I've cleared data from AR.  I've stopped the app and restarted?

TOPICS
Android

Views

1.4K

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May 22, 2019 0
Adobe Employee ,
May 27, 2019

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Hello,

Sorry for the delay in response.

As you have mentioned above, when you try to open the PDF attachment from Gmail application it does not open.

- Do you get any error message?

- Are you not able to open any of the attachment or some particular PDF attachment?

- Are you not able to download the attachment on the device? If yes, then it does not seems to be an issue with Adobe Acrobat reader application.

Please provide more details about the issue.

Let us know if you need any help.

Regards,

Meenakshi

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May 27, 2019 0
Community Beginner ,
Nov 04, 2019

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I'm running current version of Mojava and my pdf Files say they are downloading, when they are clearly not! I cannot see the attachments in my mail.

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Nov 04, 2019 0