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pdf fillable fields not allowing data entry when on iPad

New Here ,
Jun 21, 2017

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We have been using pdf fillable files for years and now all of the sudden the fillable fields do not allow for entry when viewed on an iPad.  Is there a fix?  I saw a work around from OneDrive that has you hold down on the file until a blue check mark shows up to keep the file from opening in the OneDrive viewer.  This seemed to work for about a week, but now we are back to the files not being able to inset data into the fillable fields.  This again is only on the iPad and works fine on a PC.

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pdf fillable fields not allowing data entry when on iPad

New Here ,
Jun 21, 2017

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We have been using pdf fillable files for years and now all of the sudden the fillable fields do not allow for entry when viewed on an iPad.  Is there a fix?  I saw a work around from OneDrive that has you hold down on the file until a blue check mark shows up to keep the file from opening in the OneDrive viewer.  This seemed to work for about a week, but now we are back to the files not being able to inset data into the fillable fields.  This again is only on the iPad and works fine on a PC.

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626

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Jun 21, 2017 0
Adobe Community Professional ,
Jun 21, 2017

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Do you open the file in Acrobat Reader?

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Jun 21, 2017 1
New Here ,
Jun 21, 2017

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Yes.  The fillable fields are usually colored blue for ease of identification, but now they are just blank and do not allow for data entry.

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Jun 21, 2017 0
Adobe Community Professional ,
Jun 21, 2017

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Can you share the form?

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Jun 21, 2017 0
New Here ,
Sep 07, 2017

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I have a similar issue. I have downloaded some fillable files and works fine on PC and I saved them in Dropbox. Yet when I access them from my IPad's Adobe Acrobat, the fillable field are frozen. If I export that to your Fill and Sign app, the previous info I typed in was gone, though I am able to fill in in the blanks. It will be very helpful if I can keep the info from the PC and able to edit it on iPad. If a paid subscription is needed, please let me know. Thanks

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Sep 07, 2017 0