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PDF Fillable form is not working with Adobe Reader

New Here ,
Apr 18, 2017 Apr 18, 2017

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PDF fillable form is not interactive when opened in adobe reader on ipad. Last week we were able to edit the forms using adobe reader and now we are not

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iOS , PDF forms

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Adobe Employee ,
Apr 21, 2017 Apr 21, 2017

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Hi, megr16512970

Can you say where these forms are stored? Are they in the "Local" location in Acrobat Reader, or stored on a cloud such as Document Cloud or Dropbox?

Thanks,

Mike Laursen

Mobile App Development Manager, Adobe Acrobat Reader for iPhone and iPad

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Community Beginner ,
Apr 23, 2017 Apr 23, 2017

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Same issue for me.  This is how we are doing it at my company...

Fillable form "template" is uploaded as a document in office 365 shared document;

user edits some info and uploads to O356 OneDrive;

2nd user opens pdf from OneDrive app on ipad;

2nd user then "open in another app" to adobe reader for ipad;

-this is where they used to have no problem using dropdown boxes/ adding info into text fields then sending a flattened copy via email.

Worked great until about a week ago.  Now, when the pdf is opened in adobe reader, cannot interract with the form or even use share function to email it.

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Community Beginner ,
Apr 23, 2017 Apr 23, 2017

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I should add that this procedure still works as it always has on my iphone running ios 9.3.4.

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Adobe Employee ,
Apr 23, 2017 Apr 23, 2017

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