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PDF Fillable form is not working with Adobe Reader

New Here ,
Apr 18, 2017

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PDF fillable form is not interactive when opened in adobe reader on ipad. Last week we were able to edit the forms using adobe reader and now we are not

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General troubleshooting, iOS, PDF forms

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PDF Fillable form is not working with Adobe Reader

New Here ,
Apr 18, 2017

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PDF fillable form is not interactive when opened in adobe reader on ipad. Last week we were able to edit the forms using adobe reader and now we are not

TOPICS
General troubleshooting, iOS, PDF forms

Views

6.3K

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Apr 18, 2017 0
Adobe Employee ,
Apr 21, 2017

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Hi, megr16512970

Can you say where these forms are stored? Are they in the "Local" location in Acrobat Reader, or stored on a cloud such as Document Cloud or Dropbox?

Thanks,

Mike Laursen

Mobile App Development Manager, Adobe Acrobat Reader for iPhone and iPad

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Apr 21, 2017 0
Community Beginner ,
Apr 23, 2017

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Same issue for me.  This is how we are doing it at my company...

Fillable form "template" is uploaded as a document in office 365 shared document;

user edits some info and uploads to O356 OneDrive;

2nd user opens pdf from OneDrive app on ipad;

2nd user then "open in another app" to adobe reader for ipad;

-this is where they used to have no problem using dropdown boxes/ adding info into text fields then sending a flattened copy via email.

Worked great until about a week ago.  Now, when the pdf is opened in adobe reader, cannot interract with the form or even use share function to email it.

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Apr 23, 2017 0
Community Beginner ,
Apr 23, 2017

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I should add that this procedure still works as it always has on my iphone running ios 9.3.4.

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Apr 23, 2017 0
Adobe Employee ,
Apr 23, 2017

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Apr 23, 2017 0