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PDF links don't work on iPhone iOS 10

Explorer ,
May 11, 2018

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I created links in an existing PDF using Adobe Acrobat Pro 8. I attached the PDF to an email. I opened the email in Gmail on my iPhone 5s. I tapped on the PDF to preview it. When I tap a link, I get a screen that offers 3 options: Open, Copy and Add to Reading List.

None of these work.

The links work perfectly on a laptop, whether in Gmail preview or when opened with the current Adobe Reader DC.

I subscribe to Creative Cloud, so have access to those Adobe products.

My original document is created in Word 2003, and I save it as a .prn file, and open that in Adobe Acrobat 8 and create the links there.

Thanks in advance for any ideas.

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PDF links don't work on iPhone iOS 10

Explorer ,
May 11, 2018

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I created links in an existing PDF using Adobe Acrobat Pro 8. I attached the PDF to an email. I opened the email in Gmail on my iPhone 5s. I tapped on the PDF to preview it. When I tap a link, I get a screen that offers 3 options: Open, Copy and Add to Reading List.

None of these work.

The links work perfectly on a laptop, whether in Gmail preview or when opened with the current Adobe Reader DC.

I subscribe to Creative Cloud, so have access to those Adobe products.

My original document is created in Word 2003, and I save it as a .prn file, and open that in Adobe Acrobat 8 and create the links there.

Thanks in advance for any ideas.

TOPICS
iOS

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743

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May 11, 2018 0
Adobe Community Professional ,
May 11, 2018

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Which app are you using to view the PDF?

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May 11, 2018 0
j9lemmon LATEST
Explorer ,
May 12, 2018

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Thanks, Jane-e.

I'm using the Gmail app. I opened the email and tapped the attached PDF.

Does that answer your question?

Thanks.

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May 12, 2018 0