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Pdf not opening?

New Here ,
Jul 01, 2018

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I have the latest version of Reader for android, I installed it today.  When I try to open the pdf I need it loads a page with the message that says to view the contents of the document I need a later version of the pdf viewer.  I just installed it, why won't it open?

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Pdf not opening?

New Here ,
Jul 01, 2018

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I have the latest version of Reader for android, I installed it today.  When I try to open the pdf I need it loads a page with the message that says to view the contents of the document I need a later version of the pdf viewer.  I just installed it, why won't it open?

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Android

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Jul 01, 2018 0
New Here ,
Jul 02, 2018

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Thanks  a lot

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Jul 02, 2018 0
Adobe Employee ,
Jul 08, 2018

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Hi Mandyl,

Sorry for the delay in response.

It seems that you are trying to open the PDF online on your mobile device.

Try to download the PDF on your device.

Then open the PDF directly from the download folder.

Check if you can open it without any issue.

Let us know how it goes.

If you experience any issue, feel free to update the forum thread.

Regards,

Meenakshi

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Jul 08, 2018 0