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PDF opens ok in desktop Acrobat - as gray noise in mobile

New Here ,
Mar 19, 2017

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Hello all!

A certain pdf opens quite ok in my desktop Acrobat DC Pro, but the very same file opened through my Document Cloud with mobile device shows only nicely uniform gray noise.

Talking about Samsung Tab S with Acrobat 17.0 (latest as of today 3/2017)...

Any advice would be appreciated !

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PDF opens ok in desktop Acrobat - as gray noise in mobile

New Here ,
Mar 19, 2017

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Hello all!

A certain pdf opens quite ok in my desktop Acrobat DC Pro, but the very same file opened through my Document Cloud with mobile device shows only nicely uniform gray noise.

Talking about Samsung Tab S with Acrobat 17.0 (latest as of today 3/2017)...

Any advice would be appreciated !

TOPICS
Android

Views

153

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 19, 2017 0
Adorobat LATEST
Adobe Employee ,
Mar 20, 2017

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Hi jukka37050741,

Could you please confirm if this happens with other pdf files as well?

Would it be possible if you can share the pdf file with us?

I have sent you a private message for the same, please check the inbox.

Thank You,

Shivam

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