Copy link to clipboard
Copied
It is very difficult to open pdf files from a mobile phone, after reaching a certain page, almost all blank pages appear, not opened
What's the solution?
Copy link to clipboard
Copied
Hi Adam,
As you have mentioned the issue occurs with the mobile phone, would you mind sharing the application and OS version on the device?
Did you check if the issue occurs with a particualr PDF or with all?
Is it possible to share the PDF with us? If yes, please share the PDF using the steps provided here https://forums.adobe.com/docs/DOC-7161
Let us know if you need any help or have any questions.
Regards,
Meenakshi
Copy link to clipboard
Copied
phone model: Samsung galaxy s4 i905
phone's memory: 16GB
operating system: Android
Some pdf files are loaded up to a certain page, then blank pages are displayed, and some pdf files are loaded, but not very fast
What is the solution?