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PDF opens with almost all blank pages: Reader for iOS

New Here ,
Mar 02, 2020

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It is very difficult to open pdf files from a mobile phone, after reaching a certain page, almost all blank pages appear, not opened

What's the solution?

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Android, General troubleshooting, iOS, View or share PDFs

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PDF opens with almost all blank pages: Reader for iOS

New Here ,
Mar 02, 2020

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It is very difficult to open pdf files from a mobile phone, after reaching a certain page, almost all blank pages appear, not opened

What's the solution?

TOPICS
Android, General troubleshooting, iOS, View or share PDFs

Views

222

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Mar 02, 2020 0
Adobe Employee ,
Mar 02, 2020

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Hi Adam,

 

As you have mentioned the issue occurs with the mobile phone, would you mind sharing the application and OS version on the device?

Did you check if the issue occurs with a particualr PDF or with all? 

Is it possible to share the PDF with us? If yes, please share the PDF using the steps provided here https://forums.adobe.com/docs/DOC-7161

 

Let us know if you need any help or have any questions.

 

Regards,

Meenakshi

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Mar 02, 2020 0
New Here ,
Mar 02, 2020

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phone model: Samsung galaxy s4 i905
phone's memory: 16GB
operating system: Android

 

Some pdf files are loaded up to a certain page, then blank pages are displayed, and some pdf files are loaded, but not very fast

 

What is the solution?

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