Pdf read from Google Drive gets corrupted

[Eden5EB6]

Hey! 

I have had this problem for a long time. We buy lot of digital books and store them to Google Drive from where I then access them with Adobe Reader with my tablet. Sometimes files get corrupted, they may be readable for days and then stop working. The file cannot be opened it is damaged or corrupted. The version in the Google Drive is also corrupted and has to be replaced. The corrupted version varies videly with the file size compared to the original, sometimes it is even only half the size.

I must add that the file is not touched by anyone or thing else than me with my tablet, and this has not happened with any other usage of those books. 

Any help would be appreciated. I run the newest application version. 

[J32672351kcuy]

I am experiencing the same issue. I keep my pdf open and highlight stuff along the way. At some point, the pdf document becomes corrupted and I lose all progress. Extremely frustrating. Of course Google never responds.

[S S.]

Hi @J32672351kcuy,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

I would like to know more about the issue. Would you mind sharing a few more pieces of information:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. The Android version of your device;

3. A screen recording of the issue for better understanding;

4. A sample file (both the original and corrupted) for further investigation.

Look forward to hearing from you.

-Souvik