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I purchased the premium acrobat reader plan and it's still "pending fulfilment" despite being charged for the subscription. This is really frustrating. I've tried restoring the purchase but it just keeps rolling.
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We apologise for the inconvenience caused to you.
Can you please follow the following steps to get this issue resolved :
Launch Acrobat Reader app -> Click on Settings (human like icon on the top right of Home page) -> Subscriptions (OR Plans & Products in older version)-> Restore purchases
Once you get a dialogue stating that your pack has been restored, relaunch the app and try using the services you paid for.